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Find answers to common questions about our services, training, and support
DeediX Technologies is a full-service IT solutions provider specializing in cloud computing, cybersecurity, custom software development, IT consulting, and professional training. We help businesses leverage technology to achieve their goals through innovative and reliable solutions.
We are based in Edo State, Nigeria, but we serve clients globally through our remote services and cloud-based solutions. Our team is equipped to work with businesses regardless of their location.
We were founded in 2022 and have over 5 years of collective experience in the IT industry. Our team brings expertise from working with various enterprises and technology platforms.
We serve a wide range of industries including healthcare, finance, education, retail, manufacturing, and professional services. Our solutions are tailored to meet the specific needs of each industry sector.
We work with businesses of all sizes, from startups and small businesses to large enterprises. Our solutions are scalable and can be customized to fit your budget and requirements.
We offer comprehensive IT services including:
Getting started is easy! Contact us through our website, email, or phone to schedule a free consultation. We'll discuss your needs, assess your current setup, and provide a customized solution proposal with transparent pricing.
Yes, we offer comprehensive maintenance and support packages to ensure your systems run smoothly. Our support includes regular updates, monitoring, troubleshooting, and 24/7 emergency assistance for critical issues.
Absolutely! We specialize in cloud migration services. Our team will assess your current infrastructure, develop a migration strategy, and execute the transition with minimal downtime. We work with AWS, Azure, and Google Cloud platforms.
Yes, we develop custom software solutions tailored to your business needs. From web applications to mobile apps and enterprise systems, our development team uses modern technologies to build scalable, secure solutions.
We offer professional training in:
Yes, we offer preparation for industry-recognized certifications including AWS Certified Solutions Architect, Microsoft Azure certifications, Cisco CCNA/CCNP, CompTIA Security+, and more. You'll receive a certificate of completion from DeediX Technologies upon finishing our courses.
We offer both online and in-person training options. Our online courses include live virtual classes, recorded sessions, and hands-on labs that you can access from anywhere. In-person training is available at our facilities in Edo State.
Course duration varies by program. Short courses range from 2-4 weeks, while comprehensive certification programs can take 8-12 weeks. We also offer flexible self-paced options that allow you to learn at your own speed.
Yes, we offer career support services including resume building, interview preparation, and connections to our network of hiring partners. While we cannot guarantee placement, we provide the tools and support to help you succeed in your job search.
Pricing varies based on the scope and complexity of each project. We offer competitive rates with no hidden fees. Contact us for a free consultation and customized quote based on your specific requirements.
Yes, we offer flexible payment plans for both services and training programs. We can structure payments in milestones for projects or offer installment options for training courses. Contact us to discuss payment arrangements.
We accept bank transfers, credit/debit cards, and mobile money payments. For international clients, we also accept PayPal and wire transfers.
Yes, we offer a free initial consultation to understand your needs and provide recommendations. This helps us create an accurate proposal and ensures we're the right fit for your project.
No, we believe in transparent pricing. All costs are outlined clearly in our proposals and contracts. Any additional work or changes to the scope will be discussed and approved by you before implementation.
You can reach our support team via:
Our standard support hours are Monday to Friday, 8:00 AM to 6:00 PM WAT. For clients with premium support packages, we offer 24/7 emergency support for critical issues.
We aim to respond to all support requests within 2 hours during business hours. Critical issues are prioritized and addressed immediately. Response times may vary based on your support package.
Yes, we provide remote support for most issues. Our technicians can securely access your systems to diagnose and resolve problems quickly without the need for on-site visits.
If you can't find the answer to your question, please don't hesitate to contact us directly. Our team is always ready to help and provide the information you need.
Our expert support team is ready to help you with any questions or concerns. Get in touch today and experience our commitment to customer satisfaction.